Support

Thanks for playing HexCat. Here's how to get help and answers to common questions.

Contact

Email us at tfaces@163.com. Please include your device model, iOS version, and app version. We usually reply within a few days.

FAQ

How do I restore my Rudy purchase?
Rudy is a one-time, non-consumable purchase tied to your Apple ID. Open Settings in the app (or the in-app Store) and tap "Restore Purchases".

What are Fish Cans for?
In Chaos Mode, place a Fish Can to lure most cats to its hex — exactly where you want them. Luna isn't fooled. You can get Fish Cans from consumable packs, the optional rewarded ad, or by sharing a victory replay (once a day).

How does replay sharing work?
After you win a round, you can share a replay video of it. Post the video to TikTok or Instagram — once a day, this earns you a free Fish Can.

Does Classic Mode have ads?
No. Classic Mode contains no ads at all. Chaos Mode offers a single, optional rewarded video ad that grants a bonus Fish Can.

Where is my data stored?
All game progress and settings are stored locally on your device. Nothing is uploaded to our servers, and deleting the app removes its data. See our Privacy Policy for details.